Privacy Policy
We value your privacy. here’s what we collect, why we need it, and how we keep your information protected.
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We collect the details you provide when requesting a quote, making a reservation, or getting in touch with us.
This may include your name, contact information, pickup and drop-off details, travel itinerary, and other information needed for your reservation.
Our website may also use standard technologies, such as cookies, to keep things working properly and improve your experience.
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Your information helps us prepare quotes, process payments, manage reservations, send important trip updates, and provide customer support.
We may also use it to maintain necessary business records, improve our services, and protect against fraudulent or unauthorized activity.
We keep its use limited to what’s reasonably necessary to manage your reservation and provide our services.
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When you provide your mobile number and opt in to receive text messages, we may send you SMS messages related to your inquiry, reservation, transportation coordination, booking confirmations, service updates, and customer support.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
Mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers when necessary to deliver our SMS communications or provide services you have requested.
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We use secure payment links to keep your payment information protected throughout the payment process.
Card payments are processed through Stripe, while ACH and wire transfers are handled through Relay Financial. Your payment details are entered directly into their secure platforms rather than through our website.
We only receive the information needed to confirm your payment, keep an accurate record of the transaction, and manage your reservation.
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Our website may use cookies and similar technologies to remember basic preferences, keep certain features working properly, and help us understand how our website is being used.
This information helps us improve the website and make your experience smoother.
You can control or disable cookies through your browser settings at any time, although some website features may work differently as a result.
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Keeping Your Information Safe
We keep your information protected by limiting access to those who need it to manage your reservation and provide your service.
We also work with trusted payment, communication, and technology providers that maintain their own security measures to help protect the information handled through their systems.
We only keep and share what's reasonably necessary, helping reduce unnecessary access to your personal information.
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Things change from time to time, and this Privacy Policy may too.
If our services, technology, business practices, or legal requirements change, we may update this policy accordingly. Whenever we do, we'll post the updated version here and revise the “Last Updated” date.
That way, you can always see which version you're reading.
Serving the Bay Area & Beyond
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